• Practical guide to integrating telemedicine into veterinary practice, with information on medical standards, care delivery, business strategy, and team dynamics

    Based on real industry experience in practice, leadership, and business, and featuring case studies throughout, Virtual Veterinary Care and Telemedicine offers practical tools and strategies for successfully implementing virtual care in veterinary practice, blending historical insights, medical standards, care delivery, business strategy, and team dynamics. The book covers triaging protocols, guidelines for antibiotic use, chronic medication refills, conducting digital and physical exams, optimizing technician appointments, medical record documentation, and maintaining medical quality standards in virtual environments.

    This book also focuses on technology, identifying current features of virtual care software, assisting in tool selection for practices, and discussing future trends. It addresses the common challenge of integrating virtual care into hands-on practices and provides a 10-step implementation process and strategies for extending care beyond physical boundaries, ensuring regulatory compliance and continuous quality control.

    The final section addresses a critical aspect often overlooked in veterinary practice: monetization. It emphasizes the importance of developing a business model and effective marketing strategies, ensuring growth and enhanced client experiences.

    Virtual Veterinary Care and Telemedicine includes information on:

    • Benefits of virtual care, including accessibility, cost-effectiveness, and improved patient care and outcomes
    • Clinical decisions that must be documented and aligned before team training
    • Methods for educating clients and navigating ethical considerations
    • Long-term financial implications of integrating virtual care
    • Challenges, misconceptions, common hurdles, and false perceptions surrounding virtualcare

    Virtual Veterinary Care and Telemedicine is a must-have resource for any veterinarian interested in improving care quality and increasing practice revenues using telemedicine.

  • Dedication

    Preface

    Section 1: What is Virtual Care?

    1. The Evolution of Veterinary Medicine: From Traditional to Virtual

    2. Benefits of Virtual Care in Veterinary Practice

    3. Overcoming Challenges and Misconceptions

    4. Case Studies: Success Stories in Virtual Veterinary Care

    5. The Future of Veterinary Medicine: Trends and Predictions

    Section 2: Implementation and Utilization of Virtual Care

    6. Starting with Virtual Care: Essential Technologies and Tools

    7. Integrating Virtual Care into Existing Veterinary Practices

    8. Development of Standards of Care

    9. Training Staff and Educating Clients for Effective Use

    10. Regulatory Considerations and Compliance in Telemedicine

    11. Quality Control and Ethical Considerations in Virtual Care

    Section 3: Monetization and Business Growth with Virtual Care

    12. Developing a Business Model for Veterinary Virtual Care

    13. Marketing Strategies for Virtual Veterinary Services

    14. Expanding Clientele Through Virtual Care

    15. Analyzing the Financial Impact of Virtual Care on Veterinary Practice

    16. Case Studies: Profitable Veterinary Telemedicine Models  

  • Cherice Roth, DVM, MS

    Is a proud graduate of Texas A&M School of Veterinary Medicine and Biomedical Sciences. She is Chief Veterinary Officer of Digital Pet Health for Mars Veterinary Health, a mom, an author, and is well-known in the veterinary industry as a leader and innovator. She is the author of children’s books What’s a REAL Doctor? and What does a REAL Doctor look like?

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