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Tasks for the Veterinary Assistant, 4th Edition

De: Teresa Sonsthagen
ISBN: 9781119466826
2020, Wiley
Capa mole
Páginas: 360

  • Tasks for the Veterinary Assistant is the definitive, practical guide to the vital skills and techniques used in daily practice-bringing together all the information necessary to succeed as a veterinary assistant in one reader-friendly volume.

    Now in its fourth edition, this classic text has been completely revised to adopt a concise approach to learning that is ideally suited for modern readers. More and improved images, streamlined chapters, and easily-referenced key topics help readers understand the important aspects of real-world practice. Updated chapters cover infectious disease protocols, clinical procedures, and patient care and management. New chapters cover exam and treatment room skills, and present information on small animals, laboratory animals, and large animals. This re-envisioned new edition:

    • Covers every task and technique that veterinary assistants encounter daily
    • Offers step-by-step guidance for fundamental veterinary skills, procedures, and practices
    • Provides quick and easy reference to a comprehensive range of central topics
    • Uses a new, larger page size to better fit content and enhance searching for information when on the job
    • Includes access to a companion website presenting quizzes and exercises, flashcards, teaching resources, psychomotor tests, a downloadable competency record, and more

    Tasks for the Veterinary Assistant, Fourth Edition continues to be the definitive text for trainee and practicing veterinary assistants in clinical, laboratory, or research settings.

  • Preface ix

    Acknowledgments xi

    About the Companion Website xiii

    1 Professional Conduct and Foundation Skills 1

    Determining Your Role in a Veterinary Practice 1

    Meeting Employer Expectations – 10 Behaviors to Master 4

    Professional Appearance 8

    Effective Communication Skills Within the Veterinary Practice 10

    Verbal Communication 10

    Non‐verbal Communication 10

    Client Communication 10

    Written Communication 11

    Computer Competency 11

    Use and Misuse of Social Media 12

    Determining Credible Web Sources 12

    Anticipation of Workflow 12

    Application of Veterinary Ethics 13

    Human–Animal Bond 13

    Grief Process 14

    Foundation Skills – Veterinary Practice Math and Medical Terminology 14

    Basic Math Used in the Veterinary Practice 14

    Estimating 16

    Volume Measurements – Dilutions 16

    Drug Calculation 18

    Medical Terminology 18

    2 Laws, Policies, and OSHA Standards Affecting Veterinary Practice 21

    Laws and Regulations for Veterinary Practices 21

    Federal Laws 21

    State Laws 23

    Common or Case Law 24

    Local Ordnances 25

    Guidelines of Practice from Veterinary Organizations 26

    Occupational Safety and Health Administration (OSHA) – Workplace Safety 26

    Labeling 27

    Personal Protection Equipment 27

    3 Veterinary Business Protocols 33

    Front Office Skills 34

    Telephone Skills 34

    Scheduling Appointments 35

    Handling Non‐Client Calls 37

    Client Interactions at the Facility 38

    Arrivals 38

    Admitting Patients 39

    Discharging Clients 39

    Veterinary Medical Record Keeping Procedures 40

    Computerized Versus Paper Patient Records 40

    Paper Patient Record Assembly 41

    Paper Filing Systems 41

    Chronological Order or SOAP File Format 42

    Transferring Medical Records 42

    Forms, Certificates, and Logs 43

    Day’s End Protocols 45

    Inventory Control 46

    Daily Inventory Control 47

    Ordering Supplies 48

    Receiving Shipments 48

    Handling Shipments and Invoices 48

    Restocking Shelves 48

    4 Facility and Equipment Maintenance – Cleaning for Disease Control 51

    Basic Cleanliness and Orderliness 52

    Cleaning 54

    Disinfecting 54

    Hospital Waste – Non‐Hazardous versus Hazardous 55

    Cleaning Techniques When Caring for Hospitalized Animals 57

    Order of Cleaning 57

    Facility Maintenance 60

    Hospital Laundry 61

    Equipment Maintenance 62

    5 Anatomy and Physiology 73

    “Speaking” Anatomy 73

    Body Systems 75

    Skeletal System 75

    Muscular System 78

    Cardiovascular System 78

    Respiratory System 81

    Immune System 81

    Digestive System 82

    Urinary System 84

    Reproductive System 85

    Nervous System 86

    Endocrine System 88

    Integumentary System 88

    Suggested Reading 89

    6 Introduction to Animals 91

    Scientific Classification of Animals 91

    Phenotypes 92

    Introduction to Genetics 94

    Breeds of Animals 96

    Herding Group 96

    Hound Group 96

    Non‐Sporting Group 97

    Sporting Group 97

    Terrier Group 99

    Working Group 100

    Toy Group 101

    Cat Breeds 101

    Pocket Pets 104

    Determining the Sex of Companion Animals 107

    7 Feeds and Feeding 111

    Essential Nutrients –The Basics 112

    Understanding Pet Food Labels 113

    Learning to Read Labels 113

    List of Ingredients 114

    Adequacy Statement 114

    Feeding Guidelines 115

    Dry Matter Basis 115

    Application of Basic Nutrition 115

    Calorie Requirements 115

    How Much to Feed 116

    Prescription Diets 117

    Feeding the Hospitalized Patient 117

    Water Availability and Consumption 119

    Feeding Livestock and Poultry 119

    Feeding Other Species 120

    References 120

    Suggested Reading 120

    8 Restraint of Animals 121

    Restraint of Companion Animals 122

    Patient Defenses 122

    Assessing Behavior and Safely Approaching Companion Animals 123

    Utilize Fear Free Techniques 129

    Safely Moving Patients from One Location to Another 131

    General Restraint Techniques for Dogs and Cats 133

    Restraint for Examinations, Medications, and Procedures 134

    Restraint Equipment 139

    Restraint of Pocket Pets 143

    Restraint of Pet Birds 143

    Restraint of Livestock 144

    Assessing Behavior and Safely Approaching Livestock 145

    Restraint Techniques for Horses and Livestock 146

    Reference 151

    Suggested Reading 151

    9 Knots and Ropes 153

    Knot Tying Terminology 153

    Types of Ropes 154

    Prevent Fraying 154

    Hanking a Rope 156

    Types of Knots and Hitches 157

    Types of Knots 157

    Hitches 162

    Suggested Reading 165

    10 Management of Hospitalized and Boarding Pets 167

    Housing Requirements – Kennel Set‐up 168

    Water and Food Consumption – Elimination 168

    Environmental Considerations 169

    Socialization and Exercising Hospitalized Patients 170

    Patient Care Based on Reason for Being in the Hospital 170

    Boarding 170

    Surgical Patients 171

    Recumbent Patient Care 171

    Constipated Patients – Enemas 172

    Contagious Patients 173

    Feral and Quarantine Animal Housing 173

    Pocket Pets and Birds 174

    Treatments and Procedures 174

    Medical Records 174

    Understanding the Disease Process 174

    Treatment Plan Protocols 175

    In‐hospital Grooming 179

    Combing and Brushing 179

    Clipping Hair or Fur 179

    Identifying Ectoparasites 180

    Bathing and Dipping 181

    Collection of Fecal and Urine Samples 182

    Pain Evaluation and Monitoring 183

    Discharging Patients 184

    Veterinary Hospice Care 184

    Euthanasia and Post Mortem Protocols 185

    After the Euthanasia 186

    Reference 187

    Suggested Reading 187

    11 Clinical Techniques 189

    Toenail Trimming 190

    Clipping Birds’ Wings 191

    Expressing Anal Glands 192

    Administration of Medications 193

    Ear Cleaning and Medicating 194

    Topical Medications 196

    Oral Medications 197

    Ophthalmic Medications 200

    Syringes and Needles 201

    Preparing Syringe and Needle for Use 203

    Solution Bottle Preparation 204

    Preparing Vaccines 204

    Injections 205

    Subcutaneous Injections 206

    Subcutaneous Fluid Administration 206

    Intramuscular Injections 207

    Intranasal Infusion 208

    Monitoring IV Fluid Administration and IV Catheter Maintenance 208

    Wound Care and Bandaging 210

    Apply a Simple Bandage 211

    Bandage Failure 214

    Bandage Removal 214

    Emergency Support 214

    Maintenance of Crash Cart Kit or Emergency Station 215

    Suggested Reading 215

    12 Laboratory Skills 217

    Maintenance of Stain Sets 218

    Staining Protocol 219

    Laboratory Log Book 219

    Maintenance of the Common Laboratory Equipment in the Veterinary Lab 220

    Binocular Microscope 220

    Centrifuge 221

    Refractometer 222

    Sample Collection 222

    Parasitology 223

    Blood Collection and Handling 229

    Equipment Set‐up 229

    Blood Sample Handling 230

    Blood Chemistry and Electrolyte Determinations 234

    Serologic Test Kits 235

    Urine Collection 235

    Microbiology – Sample Collection 238

    Necropsy: Preparation and Follow‐Up 240

    Preparing Samples for Shipment to Reference Laboratory 241

    Vaginal Cytology Collection 242

    13 Pharmacy Skills 243

    Controlled Drugs 244

    Reading a Prescription 245

    Labeling a Prescription Container 246

    Safe Handling of Dispensed Drugs 247

    Prescription Packaging 248

    Explaining Prescriptions to the Owner 248

    Classification of Medications 250

    Suggested Reading 250

    14 Surgical Room Skills 251

    Cleaning and Maintaining the Surgery Suite 252

    Gas Anesthesia Machine 255

    Cleaning the Surgical Instruments 256

    Assembling Surgical Packs 257

    Cold Sterilization 269

    Surgery Skills and Maintaining an Aseptic Environment 270

    Pre‐Surgical Phase 270

    Peri‐Surgical Phase 274

    Post‐Surgical Phase 278

    Post‐Surgical Emergencies 279

    Client Communication 279

    Removing Sutures 279

    Reference 281

    15 Dental Skills for the Veterinary Assistant 283

    Assistant’s Role in Veterinary Dentistry 283

    Dental Anatomy 283

    Dental Terminology 284

    Directional Terms 284

    Dental Formulas 285

    Age Approximation Based on Dental Eruption 285

    Head Type 285

    Dental Instruments, Equipment, and Maintenance 285

    Preparation of Dental Instruments 287

    Sharpening Hand Instruments 287

    Power Scalers 287

    Selection of the Correct Handpiece Tip 288

    Air‐Driven Dental Units 288

    Dental Prophylaxis 289

    Polishing Follows Dental Cleaning 289

    Charting the Oral Examination 289

    Triadan Numbering System 289

    Anatomical Numbering System 290

    Charting Symbols 291

    Basics of Pocket Pet Dentistry 292

    Dental Formula for Pocket Pets 292

    Ferret Dentition 292

    Hedgehog Dentition 292

    Intraoral Radiography 293

    Patient Positioning for Dental Radiography 293

    Manual Developing of Dental Radiographs 294

    Patient Care and Clean‐up 294

    Client Education 294

    Daily Dental Care 295

    Dental Patient Discharge Instructions 295

    Suggested Reading 295

    16 Diagnostic Imaging and Endoscopy 297

    Introduction to Diagnostic Imaging 298

    Digital Radiography 298

    Advanced Imaging Technologies 298

    Quality Assurance 299

    Radiation Safety 299

    Radiography Abbreviations 301

    Radiography Procedure 302

    Radiography Log 302

    Measuring the Anatomy with Calipers 302

    Setting Exposure Factors Using the Technique Charts 303

    Cassette Selection 304

    Film Labeling 304

    Taking a Radiograph 304

    Developing Radiographic Film 306

    Cassette Routine Maintenance 307

    Patient Film Filing 307

    Darkroom Maintenance 307

    Checking for Light Leaks 308

    Processor Maintenance 308

    Diagnostic Ultrasonography 309

    Set‐up for Ultrasonography 309

    Endoscopy 310

    Introduction to Endoscopy 310

    Parts of an Endoscope 310

    Endoscopy Preparation 311

    Endoscopy: Post Procedure 312

    Gas Sterilization 314

    Cold (Liquid) Sterilization 314

    End of Procedure Cleaning 315

    References 315

    Suggested Reading 315

    Appendix: Suffixes, Prefixes, and Anatomic Terms (Roots) 317

    Glossary 323

    Index 331

  • Teresa Sonsthagen is retired as the Co-director and Senior Lecturer in the Department of Animal Sciences in the Veterinary Technology Program at North Dakota State University in Fargo, North Dakota, USA.

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